Top Language Jobs - Latest Jobs

Customer Service Executive speaking Swedish

Title: Customer Service Executive speaking Swedish
Gehalt: 17k plus package
Standort: Gibraltar
Sprachen: Schwedisch
Ver�ffentlichung: 8th Feb 2012

Description:
Our client is searching for a Swedish customer service executive to work in a phone and email based environment and provide excellent levels of customer service.

Candidate Responsibilities

Dealing with customer inquiries via phone and email, analysing individual problems and taking the appropriate action to ensure that customer needs are met
Reviewing customer identification documents, verifying customer accounts by email and telephone
Communicating and cooperating with other departments as required
Taking an active interest in driving process and quality improvements across the department
Fulfilment of other tasks specific to your language community as required

Candidate Skills

Great communication skills on a business standard in your language, both written and spoken
Able to speak and write perfect English and Swedish languages
Practical experience in the area of customer service and a very service oriented mindset
Demonstrated ability to prioritize multiple tasks, solve complex problems and drive resolution of problems to meet deadlines
No problem with shift work (weekends and bank holidays included)
Previous experience in an online gaming or related environment is preferred

Salary 17k plus package

Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)

Title: Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Gehalt: �21000 - �28000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 7th Feb 2012

Description:
Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Up to �28,000 + benefits + relocation.

Our clients, some of the most prestigious and famous Online Gaming brands, are looking for Marketing and CRM executives to join their dynamic teams in Gibraltar, Southern Spain.
Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Benefits of living in Gibraltar / Southern Spain:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

Requirements
� Degree educated, ideally in a relevant subject, Marketing or Business studies for example.
� At least 2-3 years marketing or CRM experience (ideally within the online gaming industry)
� Highly analytical
� Excellent communication skills
� Results driven and able to work under pressure
� Excellent attention to detail
� Strong Excel skills

If you would like to discuss the various current marketing opportunities, please email your CV today.

Fraud, Risk, Compliance & Accounts positions � Online Gaming

Title: Fraud, Risk, Compliance & Accounts positions � Online Gaming
Gehalt: �18,000 - �26,000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 7th Feb 2012

Description:
Fraud, Risk, Compliance & Accounts positions � Online Gaming - �18 - �26K

Our clients, some of the most prestigious Online Gaming companies in Gibraltar, are looking to recruit candidates with experience in Fraud, Risk, Compliance or Accounts to work in their busy Gibraltar offices. For these types of positions, our clients will only consider candidates who are already living locally.

Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Skills and Qualifications:
� Strong experience working within Fraud, Risk, Compliance or Accounts
� Degree educated or a professional qualification such as AAT or ACCA would be an advantage
� Verbal and written fluency in English
� Team player with a positive attitude
� Highly analytical
� Willingness to be flexible
� Experience of working in the Online Gaming industry would be an advantage

To receive more information on the current roles on offer, please send your CV today.

Italian, German, Swedish (local candidates only)

Title: Italian, German, Swedish (local candidates only)
Gehalt: �18,000 - �24,000
Standort: Gibraltar
Sprachen: Deutsch, Italienisch, Schwedisch
Ver�ffentlichung: 7th Feb 2012

Description:
Italian, German, Swedish Customer Service, VIP & Rewards Advisors

Graduate Bilingual Careers - Italian, German, Swedish, Danish (& Other Languages) Customer Service, Rewards Representatives & VIP Agents needed urgently to work in the Online Gaming industry in Gibraltar / Southern Spain - Relocation packages included!

Customer Service Representatives (CSRs) will be experienced service specialists supporting customers via chat, email and/or phones. The CSRs will be required to provide innovative and exceptional customer experience. As a key member of the team, you are expected to maintain our client�s culture of excellence and commitment to quality in every aspect of your work and display an unparalleled understanding of our client�s online games.

VIP Agents and Account Managers will be experienced in dealing with corporate or VIP customers, or have worked in a B2B sales environment. Only the most outstanding communicators will be considered for these high level positions, and fast-track career progression will be provided for the successful candidates.

Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Benefits of living in Gibraltar / Southern Spain:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

Duties and Responsibilities:
� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
� Take personal ownership of customer requests and provide our clients world-class level of support
� Maintain accountability for accurate and timely assistance to our customers.
� Maintain security and confidentiality of internal information and customer/account information
� Escalate and communicate any customer well-being issues

Skills and Qualifications:
� Minimum 1-2 years experience working in a Customer Service environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & one other language
� Team player with a positive attitude
� Ability to handle stressful situations
� Willingness to be flexible
� Results orientated

Relocation packages will be offered to successful candidates. Please send your CV to receive free information packs for working in the online gaming industry and relocating to Gibraltar / Southern Spain.

Danish Speaking Outbound Calling Agent

Title: Danish Speaking Outbound Calling Agent
Gehalt: Excellent
Standort: Gibraltar
Sprachen: Englisch, D�nisch
Ver�ffentlichung: 6th Feb 2012

Description:
Betfair is the world�s largest international online sports betting provider and pioneered the betting exchange in 2000. Driven by cutting-edge technology, Betfair enables customers to choose their own odds and bet against each other.

The company now processes over five million transactions a day from its three million registered customers around the world. In addition to sports betting, Betfair offers a portfolio of innovative products including casino, exchange games and poker.

Betfair has twice been named the UK�s �Company of the Year� by the Confederation of British Industry and has won two prestigious Queen�s Awards for Enterprise, being recognised for Innovation in 2003 and most recently for International Trade in 2008.

Betfair currently employs over 2,000 people worldwide. The company holds betting licences in Gibraltar, the US, Tasmania, Italy and Malta.

Position Purpose:

The outbound team is part of the betfair customer services department and provides an outbound telephone service to educate, validate and activate every Betfair customer.

The team is currently expanding due to the growth of Betfair�s customer base and our expansion into different betting markets.

Key Responsibilities / Duties:

� To manage proactive outbound calling to various customer segments.
� Work to daily and weekly objectives and targets.
� Ensure that more complex customer issues are followed up and resolved in a timely manner.
� Provide first line support to customers.
� Proactively develop customer relationships by maintaining contact at an appropriate level.
� To fully comprehend the full implications of verification to the customer.
� To ensure the right balance between outbound sales and verification is consistently achieved.
� Feedback recurring customer issues to Team Leader and relevant internal department, where applicable.
� Contribute to the ongoing development and improvement of the Betfair customer experience.
� First point of contact for most Betfair customers � must act as an ambassador for the company.
� Updating Excel Worksheets and recording customer responses.

Key Working Relationships:

� Work closely with Team Leader and other members of the outbound calling team.
� Work closely with Customer Services and other relevant departments within Betfair.

Personal Attributes:

� Self starter
� Results driven
� Energetic
� Motivated
� Patient
� Team player

Experience & Qualifications Required:

Essential:

� Experience in a customer service / Telesales role, ideally in a contact centre environment with high call volumes.
� Worked to targets and objectives.
� Experience of using Microsoft Word, Excel and the Internet.
� Must have a keen interest of sport.
� Danish speaking to Native level

Desirable:

� Ideally will have experience and knowledge of sports, and the betting industry.

Key Skills and Attributes:

� Excellent verbal and written communication skills.
� Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
� High level of customer service orientation, with a proven ability to see problems through to their resolution.
� Demonstrates initiative, providing ideas and suggestions to improve the Betfair customer experience.
� A proven team player with a �can do� attitude.
� Passionate about providing excellent service.
� Self Motivated.
� Able to work in a pressurised environment.

Special Conditions:

� Shift rotas and weekend work.

Sales and Customer Service Rep - Online Gaming

Title: Sales and Customer Service Rep - Online Gaming
Gehalt: £18,000 - £20,000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed to recruit a Sales and Customer Service Representative to work for one of the most prestigious and successful Online Gaming companies based in Gibraltar. This job as Sales and Customer Service Representative is ideal for a Sports enthusiast with previous Customer Service experience. This is an excellent career opportunity to join the team of a well established Online Gaming company with an International presence.

Sales and Customer Service Responsibilities:

* Provide first line support to customers
* Manage proactive outbound calling to various customer segments
* Work to daily and weekly objectives and targets
* Ensure that more complex customer issues are followed up and resolved in a timely manner
* Proactively develop customer relationships by maintaining contact at an appropriate level

Sales and Customer Service Requirements:

* 1-2 years experience in a customer service / Telesales role, ideally in a contact centre environment with high call volumes
* Worked to targets and objectives
* Experience of using Microsoft Word, Excel and the Internet
* Must have a keen interest of sport
* Ideally will have experience and knowledge of sports, and the betting industry
* Written and spoken English to the native level

If you feel that you have the necessary attributes as a Sales and Customer Service Representative with a passion for Sports, please apply now for immediate consideration.

Skills: Sales | Sports | Online Gaming | Customer Service |

Swedish Customer Service Advisor

Title: Swedish Customer Service Advisor
Gehalt: £18,000 - £23,000
Standort: Gibraltar
Sprachen: Schwedisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope is looking for a dedicated Swedish Customer Service Advisor to join one of the largest International Online Gaming companies. This position for Swedish Customer Service Advisor is situated in a fast-paced, innovative environment and requires an individual that would be dedicated to maintaining the company's position as market leaders.

The successful Swedish Customer Service Advisor would be joining a well established, friendly team and would be working for one of the world's most popular online gaming company dealing with online sports betting, poker, casino and bingo.

Customer Service Advisor Profile:

To be successful you need to be enthusiastic and talented, ready for great challenges and keen to join one of the leading players in the online gaming industry.

* Swedish as a native language
* Previous experience in a Customer Service Advisor role
* Hard-working committed and eager to learn
* A friendly supportive professional

The company offers a relocation package and an outstanding benefits package together with a very well established bonus performance policy for the right Swedish Customer Service Advisor.

If you recognise the importance of Customer Service and are looking for a rewarding career in the Online Gaming industry then please apply for immediate consideration.

Skills: Swedish | Customer Service | Call Centre | Online Gaming |

CRM Executive

Title: CRM Executive
Gehalt: £20k - 25k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed to recruit a CRM Executive to join a leading igaming / software company in their offices in the Mediterranean setting of Gibraltar. This role would give the ideal candidate a chance to start in a new team working within a company producing skill games. This role comes with a competitive salary, bonus, private health, and the chance to work in the heart of igaming in Gibraltar.

Responsibilities

* Work as part of a new CRM team
* Follow processes and tools including database management, data segmentation, e-mail, mobile marketing, site and mobile messaging
* Help create player value models, and analyse and optimise various stages of players live cycle
* Use relevant communications across key messages
* Record all purchase orders/bookings , media costs, bonus and promotional costs and other expenditure and report on a weekly and periodic basis within overall budget updates
* Report to the CRM Manager
* Help collate statistics of CRM in order to evaluate ROI and allow for clear and concise reporting
* Ensure all activity is consistent with brand and marketing strategy

Experience

* Previous experience in CRM
* Knowledge and interest in online gaming products
* Excellent communication skills (written, verbal and presentational) and numerate
* Experience with segmentation, campaign planning, implementation and evaluation
* An understanding of customer lifecycle and campaigns to optimise customer lifetime value
* IT skills including good knowledge of Microsoft Office and database packages
* Knowledge of using marketing email and CRM tools such as Silverpop or emailVision or similar is preferred
* An excellent candidate would have experience with a similar online role but not essential

If this sounds like the ideal opportunity for you, working at the forefront of e-Commerce within a fast paced and rapidly growing enterprise, then please send your CV without delay.

International Financial Adviser

Title: International Financial Adviser
Gehalt: £40k - 70k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been selected to recruit for a International Financial Adviser for a leading worldwide banking group for their office in Gibraltar. They are looking for a high-calibre, energetic person with a background in Investment sales with experience in building relationships with clients across Europe and delivering sales targets.

Working in an offshore regulated environment it is essential that the successful candidate is confident in providing financial planning advice, holds the full FPC or IAC (with JO6 as a definite advantage) qualifications and has a proven track record in sales as well as being able to demonstrate:

* The drive to continue self development in the international sales arena
* The desire to become part of a fast moving, high performing business
* The willingness to develop sale skills and style within an international environment

The business in Gibraltar will house bank accounts for new customers resident in the European Economic Area and will service the investment needs of these customers via a team of advisors based in the same office. The activities of the personnel in Gibraltar will be supported by Expatriate Banking and other International Banking staff based in Jersey, the Isle of Man and the UK.

The successful candidate will be responsible for their own group of internationally based clients, looking after their financial planning needs. This responsibility includes delivery of demanding sales and service targets, which, due to the international nature of the clients, will be achieved by a combination of advice provided by telephone as well as regular overseas visits to meet with the highest value clients.

As well as having access to the first class investment products provided by Offshore Funds the successful candidate will also be able to advise on our Private Banking Service. This will ensure that they are able to satisfy client's needs ranging from the mass affluent to high net worth. The responsibility is high and the opportunities are enormous.

Anyone interested in this particular role or any other role within Financial Services in Gibraltar should feel free to send their cv without delay.

Senior Business Analyst

Title: Senior Business Analyst
Gehalt: £35k - 50k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope are recruiting for a Senior Business Analyst to join a leading Online Gaming company in their corporate headquarters based in the Mediterranean setting of Gibraltar. This is a challenging role requiring excellent attention to detail and an excellent experience as a Business Analyst. This role represents a real opportunity for career progression within a rapidly expanding environment.

Responsibilities

* Support the Head of Projects in all aspects of business/project analysis and implementation
* Create requirements specifications, solution specifications and related documentation including:-
* UML modelling and user stories
* Business case and PDD development
* Conduct current state and impact assessments
* Work with Product managers, IT and other internal stakeholders in selecting appropriate products including bespoke and COTS
* Co-ordinate vendor services related to technology selection and implementation
* Manage stakeholder relations (internal & external)
* Abstract a business problem or opportunity and aid in the definition of the appropriate solution

Requirements

* Previous experience of gaming is essential
* Inquisitive and knowledge seeking
* Able to investigate and solve complex problems
* Good Communication Skills
* Articulate and persuasive
* Strong documentation and presentation skills
* Excellent interpersonal skills
* Proactive rather than reactive

If this sounds like the ideal role for you at the forefront of e-Commerce and you have the skills for the position, then please apply without delay.

Java Developer

Title: Java Developer
Gehalt: £30k - 50k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed to recruit a Java Developer to join a leading igaming company in their offices in the Mediterranean setting of Gibraltar. Working on constantly evolving projects and developing in a creative and proactive atmosphere, this role comes with the opportunity progress in a real market leader.

Responsibilities

* Interpret business requirements and where appropriate technical specification documents
* Perform coding using best practice
* Investigate, analyse and fix reported defects
* Continually improve code
* Perform maintenance programming and correction of identified defects
* Communicate with other departments (to educate support staff, manage releases and communicate changes)
* Identify inefficiencies and where necessary implement changes to fix the end to end development process

Requirements

* Passion for programming
* Demonstrable Software Development experience
* Commitment to test driven development
* Knowledge of common design patterns
* Experience of enterprise application development
* Knowledge of database architecture and designAbility to identify functional and non-functional requirements
* Ability to code software according to published standards and design guidelines
* Java, Spring + Spring Integration, Maven, SCM, Continuous Integration eg Hudson, Application servers eg Tomcat, Weblogic, RDBMS eg Oracle

If this sounds like the role for you working at the forefront of e-Commerce, then please send your CV immediately.

Business Analyst

Title: Business Analyst
Gehalt: £28,000 - £30,000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
Skills: Business Analyst | Management Account | AAT | ACCA | CIMA | Excel | Business Intelligence | Performance Analysis | VLookUp | Pivot | SQL |

SRGEurope are recruiting for a Business Analyst to work for a Gibraltar based Insurance Company. The ideal Business Analyst will have Management Accounting experience, the highest level of analytical skills and advanced Excel knowledge. This Business Analyst will be responsible for producing Product analysis/performance as well as assisting with monthly management accounts preparation. This job will have excellent career prospects for the right Business Analyst due to the expansion of the business across Europe.

Candidates Responsibilities:

* Be involved with specific projects around Product profitability
* Be able to produce Product cost analysis with a view to business optimisation and cost control
* Establish correct business processes in conjunction with senior managers
* Be able to understand technical data and interpret it for future business reporting
* Working with other senior management to achieve a robust company reporting structure
* Assist with the Month end Management Accounts preparation
* Enter data into PIE charts and maintain daily
* Reconciliation work on accounts/bank accounts

Candidate Profile:

* Minimum 4 years experience in a similar kind of role
* Part Qualified CIMA, ACCA or AAT fully qualified
* Excellent analytical skills with a natural ability to understand numbers.
* SQL experience or any experience of BI tools and relationship databases would be a distinct advantage
* Excellent excel skills, including Pivot tables and VLookUp tables
* You will be extremely methodical in your approach to your work load
* Capable of working under pressure but maintaining high levels of accuracy
* Ideal for someone with experience in the insurance sector

If you feel that you have the necessary attributes to succeed in this exciting Business Analyst position, please apply now for immediate consideration.

Skills: Business Analyst | Management Account | AAT | ACCA | CIMA | Excel | Business Intelligence | Performance Analysis | VLookUp | Pivot | SQL |

Finnish Sales Advisor

Title: Finnish Sales Advisor
Gehalt: £17,000 - £22,000
Standort: Gibraltar
Sprachen: Finnisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed to recruit a Finnish Sales Advisor for one of Europe's top Online Gaming companies. This Finnish Sales Advisor position is based in their corporate headquarters in Gibraltar. This position is ideal for a native Finnish speaker with a passion for sales and Online Gaming as well as an enthusiastic and talented young professional. This is an excellent opportunity for the right candidate to enter the Online Gaming industry which can lead to a professional career in Operations, Marketing and Management.

Finnish Sales Advisor profile:

- Fluent or native Finnish
- Excellent telephone manner
- Desire to progress your career within online gaming/betting after 1 year
- Hard-working, committed and eager to learn
- Previous Sales or Customer Service experience in a call centre environment

This position for Finnish Sales Advisor is situated within a friendly supportive and professional company that firmly believes in looking after its staff. The company offers a competitive base salary, relocation package and an outstanding benefits package consisting of private medical healthcare, yearly bonus and commission.

If you feel that you have the necessary attributes as a Finnish Sales Advisor and a passion to succeed in the Online Gaming sector, please apply now for immediate consideration.

Skills: Finnish | Sales | Customer Service | Online Gaming |

Web Editor

Title: Web Editor
Gehalt: £21k - 23k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed by a leading I-Gaming company in the heart of the gaming world, Gibraltar, to recruit for a Web Editor to join their Communications Team. This company are an innovator of gaming and pride themselves on the quality of their customer experience.

The ideal candidate will be responsible for looking after the Casino brands and ensuring quality throughout their website copy, promotional material, and press releases.

Responsibilities:

* Producing excellent written copy for the Casino brands
* Use of the company CMS system to publish content on the company websites
* Crafting the word perfect promotions and emails for customers
* Writing press releases to inform the wider world of the companies activities

Requirements:

* A minimum of two years experience in Web Editing
* Educated to degree level or similar, in a discipline related to the role
* Ability to work on one´s own initiative
* Superb copywriting skills
* Preferably, some HTML skills
* Creativity
* An eye for detail
* Knowledge and interest in gaming
* A good sense of fun

If these sound like the kind of opportunity you wish to pursue in a thriving eGaming environment, then please send your CV without delay.

Risk and Fraud Analyst

Title: Risk and Fraud Analyst
Gehalt: 15,000 - £18,000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
Skills: Risk and Fraud Analyst | Payments | KYC | Money Laundering | AML | Customer Service | Online | Fraud | Risk |

SRGEurope are seeking a junior Risk and Fraud Analyst to join a leading Financial Services company based in Gibraltar. The ideal Risk and Fraud Analyst will have experience in online fraud and risk management in the online payments industry with good analytical and investigative skills. This is an excellent opportunity for someone with 1 to 2 years experience as a Risk and Fraud Analyst looking to join a progressive and expanding company with plans for career development in the Financial Services industry.

Responsibilities:

- Running KYC checks on the customers and checking for multiple accounts
- Investigating and monitoring customer accounts for potential fraud and suspicious activities
- Monitoring customer accounts for potential money laundering activities
- Answering customer calls and emails

Requirements:

- Previous experience in as a Risk and Fraud Analyst ideally in the online payments industry
- Good analytical and investigative skills
- Good communication skills in English-both written and verbal (Knowledge of any European language an asset)
- Good knowledge of Microsoft Office
- Great interpersonal skills and attention to detail is important
- Ability to work in a fast paced environment

If you feel that you have the necessary experience as a Risk and Fraud Analyst and the attributes to succeed in this exciting role, please apply now for immediate consideration.

Skills: Risk and Fraud Analyst | Payments | KYC | Money Laundering | AML | Customer Service | Online | Fraud | Risk |

Business Statistics Analyst

Title: Business Statistics Analyst
Gehalt: £28k - 32k per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope have been appointed to recruit a Statistical Analyst to work for our client a fast moving leader within their field. Our client has a fantastic reputation within the online gaming industry as a fantastic employer with a real employee driven mentality. Due to recent and continued growth my client are now looking to recruit a dynamic and ambitious Statistical Analyst to join the team.

The statistical analysis team´s role is to analyse, monitor and optimise the performance of the business by providing reports and analysis based on data to support the business decisions.

Candidate responsibilities:

* Importing, cleaning, transforming, validating or modelling data in order to influence effective Business decisions.
* Using sound analytical and investigative approach and techniques to understand or draw effective conclusions.
* Understanding relational databases and use of data manipulation language commands to ensure the data is effectively retrievable and of a high quality.
* Working closely with different parts of the Business to have full insight into Business requirements, dependencies and impacts.
* Effectively communicate to different people in the Business on analysis of complex business issues in an easily understandable way.
* Using statistical tools, e.g. Excel, SAS, SPSS for designing and presenting conclusions effectively.
* Working closely with team members to learn and support each other in meeting Business requirements and deadlines.

Candidate skills and experience:

* Substantial experience in an analytical position and experience of influencing business change
* Substantial SQL skills with experience of working with large datasets
* Experience using statistical tools such as SAS or SSPS
* Good skills in Microsoft Excel and other statistical tools
* Proven experience of advanced statistical analysis and reporting
* Documentation / process writing skills
* Degree or equivalent qualification within financial mathematical or economic discipline
* Experience of working in an on-line gaming environment
* Experience of working in an e-commerce environment
* Experience of Modelling and data mining

This role is interviewing immediately, so if you are looking to work in a fantastic working environment, and enjoy the benefits of living in a low tax mediterranean setting then please send your CV without delay.

Danish Customer Service Rep - Top Online Gaming

Title: Danish Customer Service Rep - Top Online Gaming
Gehalt: £16,000 - £18,000
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope is looking for a dedicated Danish Customer Service Agent to join one of the largest International Online Gaming companies. This job for Danish Customer Service Agent is situated in a fast-paced, innovative environment and requires an individual that would be dedicated to maintaining the company's position as market leaders.
The successful Danish Customer Service Agent would be joining a well established, friendly team and would be working for one of the world's most popular online gaming company dealing with online sports betting, poker, casino and bingo.

Customer Service Agent Profile:

To be successful you need the enthusiasm and talent to be ready for any challenge and keen to join one of the leading players in the online gaming industry.

* Danish as a native language
* Previous experience in a Customer Service Agent role
* Hard-working committed and eager to learn
* A friendly supportive professional

The company offers a relocation package and an outstanding benefits package (Healthcare, Life Insurance and pension) for the right Danish Customer Service Agent.
If you recognise the importance of Customer Service, have the necessary attributes and are looking for a rewarding career in the Online Gaming industry then please apply for immediate consideration.

Skills: Danish | Customer Service | Online | Gaming |

Fund Senior Manager/Director

Title: Fund Senior Manager/Director
Gehalt: £0 per year
Standort: Gibraltar
Sprachen: Englisch
Ver�ffentlichung: 4th Feb 2012

Description:
SRGEurope are recruiting for a Senior Fund Manager/Director for one of Gibraltar's longest established and most prestigious Funds businesses. This fully regulated and authorised company currently provides its Fund clients full administration services specialising in Company and Trust Management as well as bespoke international investment structures and fund administration.

This is an excellent opportunity to join an entrepreneurial driven team with a portfolio of business unrivalled by many in Gibraltar.

The successful candidate will be based out of the Gibraltar head office located on the southern tip of Spain and will fulfil the following requirements:

* Currently licensed EIF director in Gibraltar is an asset
* Previous proven experience with all aspects of Fund Administration and Fund Accounting
* Essential experience in managing EIFs (Experienced Investor Funds) and PPCs (Protected Cell Companies

The successful candidate will join on a specific one year career plan with the intention of quick promotion to the level of Director. A very competitive basic salary will be offered to the right candidate along with a Pension, full family Private Healthcare plan and excellent bonus scheme.

If you feel you have the skill set and experience required for this role then please apply immediately.

German Member Support Representative

Title: German Member Support Representative
Gehalt: Attractive + Benefits + Bonus
Standort: Gibraltar
Sprachen: Englisch, Deutsch
Ver�ffentlichung: 3rd Feb 2012

Description:
Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.

We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.
We are currently looking for a Customer Service Representatives who must be fluent in GERMAN and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.

The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world.

You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company.

Technical Skills Required:

- Computer skills, especially MS Office programs

Key Competencies:

- Excellent written and spoken English and German
- Experience of call centre/online gaming work
- High level of trust
- Excellent interpersonal and communication skills

Qualifications and Experience:

- Internet and/or e-commerceexperience
- Customer service experience

Special circumstances:

- No restrictions to working inGibraltar
- Able to easily relocate (if applicable)

Hours of work:

Based on a 24/7 shift system (Fair Shifts)

Company Benefits (some of):

- Relocation Package
- Initial flight to Gibraltar
- 6 months free accommodation
- After 6 months we offer �250 eachmonth for rental allowance for an indefinite period
- Return flight home once a year
- Very Competitive Salary
- Private Medical Cover
- Life Assurance
- Bonus paid in line with company performance

Please note for this role you need to be fluent German AND English and must be ready to re locate to Sunny Gibraltar!

Portuguese Member Support Representative

Title: Portuguese Member Support Representative
Gehalt: negotiable plus exc relocation!
Standort: Gibraltar
Sprachen: Englisch, Portugiesisch
Ver�ffentlichung: 2nd Feb 2012

Description:
Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.

We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.

We are currently looking for a Customer Service Representatives who must be fluent in PORTUGUESE and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.

The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world.

You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company.

Technical Skills Required:

- Computer skills, especially MS Office programs

Key Competencies:

- Excellent written and spoken English and German
- Experience of call centre/online gaming work
- High level of trust
- Excellent interpersonal and communication skills

Qualifications and Experience:

- Internet and/or e-commerceexperience
- Customer service experience

Special circumstances:

- No restrictions to working inGibraltar
- Able to easily relocate (if applicable)

Hours of work:

Based on a 24/7 shift system (Fair Shifts)

Company Benefits (some of):

- Relocation Package
- Initial flight to Gibraltar
- 6 months free accommodation
- After 6 months we offer �250 eachmonth for rental allowance for an indefinite period
- Return flight home once a year
- Very Competitive Salary
- Private Medical Cover
- Life Assurance
- Bonus paid in line with company performance

Please note for this role you need to be fluent Portuguese AND English and must be ready to re locate to Sunny Gibraltar!