Zurück zur Suche.Approach People - French/German Trainer
| Beschäftigungstyp: | Permanent |
| Standort: | Biel/Bienne - Bern, Switzerland |
| Gehalt: | Confidential |
| Sprachen: | Französisch, Deutsch |
| Erforderlichen Sprachen: | 2 |
Details für die Anzeigenschaltung
- Name:Approach People
- Veröffentlichung:19-02-2012
- Code:derf
French/German Trainer - Sales & Customer Service Team - Neuchâtel Area/Switzerland
In order to strengthen our Training Team, we are looking for a Trainer (F/D/E).
In this function, your main mission is to be the guardian and promoter of knowledge and soft skills by delivering top quality training for both customer care and sales channels.
Your tasks
Elaborate the assigned training courses for both sales channels and customer care and deliver the training courses in the portfolio according to the best practice established (training structure, handout, final test)
With your analytical and pedagogical skills you will document the training needs, structure them in a logical way, select the most appropriate training method for each need and support your choice with pedagogical argumentation
Make sure that your course continues to meet the needs of target group, you will identify the stakeholders and you will sit down with them regularly to review the content
Keep the training material updated at any time
Proactively identify the knowledge gaps and launch initiatives to address them.
Training preparation and delivery will also bring you to travel to different Swiss sites.
Your profile
Certification of Adults' trainer (SVEB / BFFA) with at least 3 year's experience in a similar function
University degree in Phsychology, Sociology or similar is an asset
In depth organizational, planning and analytical skills
Very good command of French (mother tongue an asset) and German with good knowledge of English
Proven pedagogical skills
Ability to translate the complexity into simplicity (complex processes, etc.).
Send your WORD CV to Eddy Guinet - eddy@approachpeople.com
In order to strengthen our Training Team, we are looking for a Trainer (F/D/E).
In this function, your main mission is to be the guardian and promoter of knowledge and soft skills by delivering top quality training for both customer care and sales channels.
Your tasks
Elaborate the assigned training courses for both sales channels and customer care and deliver the training courses in the portfolio according to the best practice established (training structure, handout, final test)
With your analytical and pedagogical skills you will document the training needs, structure them in a logical way, select the most appropriate training method for each need and support your choice with pedagogical argumentation
Make sure that your course continues to meet the needs of target group, you will identify the stakeholders and you will sit down with them regularly to review the content
Keep the training material updated at any time
Proactively identify the knowledge gaps and launch initiatives to address them.
Training preparation and delivery will also bring you to travel to different Swiss sites.
Your profile
Certification of Adults' trainer (SVEB / BFFA) with at least 3 year's experience in a similar function
University degree in Phsychology, Sociology or similar is an asset
In depth organizational, planning and analytical skills
Very good command of French (mother tongue an asset) and German with good knowledge of English
Proven pedagogical skills
Ability to translate the complexity into simplicity (complex processes, etc.).
Send your WORD CV to Eddy Guinet - eddy@approachpeople.com
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