Back to search.Approach People - Custumer Service and Account Management with Finish and Swedish
| Employment Type: | Permanent |
| Location: | Genf, Switzerland, Geneva |
| Salary: | To be discussed |
| Languages: | Finnish, Swedish |
Customer Service Representative Swedish / Finnish
Our client is an International leader in Biomedical Industry. The position is based in Geneva Area and will start with a temporary contract.
The customer service representative provides direct sales support to our external Customers & our internal field Sales Operations.
JOB DESCRIPTION
• Customer Support includes: Handling customer telephone calls, incoming email & faxes, providing an efficient & timely response to all queries, requests & orders.
• Processing orders, handle returns & credits
• Creation, maintenance, renewal & termination of product contracts and the associated delivery schedules & pricing
• Liaise with internal & external departments i.e. Logistics, Warehouses & Transport
• Work very closely with our locally based subsidiary operations
SKILLS AND EXPERIENCE
• Fluent in Swedish and Finnish, any other language an asset
• Customer focused and service oriented
• Minimum 1 year working in a customer interfacing environment, with direct customer contact
• Excellent Telephone skills with a pleasant manner, ability to adapt to difficult situations and confidently provide customers with the highest standard of service
• Teamwork: Enjoys working as part of a team and contributes to overall goals
• Flexible & applies good analysis & judgment with the ability to prioritize multiple tasks according to the changing requirements of the working day
• Well organized, pro-active and attentive to details
• Good communication skills
• Good computer skills (Oracle)
Our client is an International leader in Biomedical Industry. The position is based in Geneva Area and will start with a temporary contract.
The customer service representative provides direct sales support to our external Customers & our internal field Sales Operations.
JOB DESCRIPTION
• Customer Support includes: Handling customer telephone calls, incoming email & faxes, providing an efficient & timely response to all queries, requests & orders.
• Processing orders, handle returns & credits
• Creation, maintenance, renewal & termination of product contracts and the associated delivery schedules & pricing
• Liaise with internal & external departments i.e. Logistics, Warehouses & Transport
• Work very closely with our locally based subsidiary operations
SKILLS AND EXPERIENCE
• Fluent in Swedish and Finnish, any other language an asset
• Customer focused and service oriented
• Minimum 1 year working in a customer interfacing environment, with direct customer contact
• Excellent Telephone skills with a pleasant manner, ability to adapt to difficult situations and confidently provide customers with the highest standard of service
• Teamwork: Enjoys working as part of a team and contributes to overall goals
• Flexible & applies good analysis & judgment with the ability to prioritize multiple tasks according to the changing requirements of the working day
• Well organized, pro-active and attentive to details
• Good communication skills
• Good computer skills (Oracle)
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
